Privacy policy

Last updated: February 11, 2026

Diamond Pack Sports, LLC (“Diamond Pack,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, members, and website visitors.

This Privacy Policy explains how we collect, use, and protect information when you visit:

By using our websites, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by Shopify and third-party providers)

Account & Purchase Information

  • Order history

  • Product selections

  • Payment method (not full card details)

Quiz & Form Submissions

  • Survey responses

  • Pack Discovery quiz answers

  • Submitted preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring websites

This information may be collected through cookies and analytics tools.

2. How We Use Your Information

We use information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and products

  • Deliver marketing emails (if you opt in)

  • Personalize quiz results and content

We do not sell personal information.

3. Payments & E-Commerce

Purchases made through our store are processed via Shopify and its payment providers. Payment information is securely handled by those providers and is not stored on our servers.

Please review Shopify’s privacy policy for more details on how payment data is handled.

4. Children’s Privacy  

Diamond Pack is designed for families and youth athletes.

We do not knowingly collect personal information directly from children under 13 without parental consent.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete it promptly.

Parents who believe their child has provided personal information may contact us at privacy@diamondpacksports.com.

5. Email Marketing

If you sign up for emails, we may send:

  • Product announcements

  • New collection releases

  • Community updates

You can unsubscribe at any time using the link in our emails.

6. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics and Shopify analytics) to:

  • Understand website usage

  • Improve site performance

  • Enhance user experience

You can adjust cookie settings in your browser.

7. Data Security

We take reasonable measures to protect your personal information, including:

  • Secure checkout processing

  • Encrypted data transmission

  • Limited access to personal data

However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your state of residence (such as California), you may have rights to:

  • Request access to your data

  • Request correction of your data

  • Request deletion of your data

To make a request, contact us at:
privacy@diamondpacksports.com

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Us

Diamond Pack Sports, LLC

PO Box 190061

Atlanta, GA 31119

privacy@diamondpacksports.com